Can I place my order by telephone?
Yes, Please Call 323.651.2180 or fax your order to 323.651.3896 Tuesday through Saturday 9:30AM to 4:30 PST. Of course, safe and secure online ordering is available 24 hours a day, 365 days a year for your convenience.
How do I contact you regarding a pending order?
Please call our shipping department 323.651.2180. They are available from 9:30 AM to 4:30 PM Tuesday through Saturday PST. Or contact us via e-mail.
Is it safe to submit my credit card online?
Yes. We use a secured server. Your information will be totally safe whether you use a Netscape, Microsoft or AOL browser.
Is accelerated shipping available?
Yes. FedEx overnight service is available for most items.
How long does it take to receive a purchase?
Standard shipping is by UPS Ground and average delivery time is 5-10 business days. UPS blue shipping is available and average delivery time is 3-5 Business days.
Is my name safe with you?
Yes. All customer information is kept confidential. In addition, this information is not stored on any computer that is connected to the Internet.
Can I return products after I purchased them?
No. All sales are final. We aren't allowed to accept returned items. |
